SINOWAY provides IT operation and maintenance outsourcing service to meet the business needs of small and medium enterprises, spanning varied business domains and entrepreneurial ventures. Our services advantage involves professional service mold, operation management system, IT product spare part supply, excellent service experience, and so on.
1 Professional service mold
Sinoway is IBM and LENOVO designated provider service station in Shenzhen with stringent standard to provide certification training for IBM service manager, spare parts manager, PC maintenance engineer, laptop maintenance engineer server maintenance engineer and relative engineers
2 Prefect service operation management systems
Sinoway has established and perfected service operation management systems in accordance with the requirements of the procedure of the ISO9002 quality management system, providing a comprehensive service support including call center, service support and operation system, logistics support system of products and IT spare parts supply, Quality Assurance System, promoting us to be in leading position in IT operation and maintenance service.
3 Spare parts supply and logistic management system
Sinoway, as the sole designated IBM and LONOVO provider, provides spare parts service and logistic service authorized by IBM and LENOVO spare parts center, including custom-tailored service.
4 Specialized technical team and outstanding management team
The main leadership of the company has above master record, the rich enterprise management and operation experience. The company already formed an experienced technology and the management team after many years’ practices in the market. By with the IBM Corporation's close cooperation, the company obtained IBM and Lenovo’s comprehensive supports in aspect of product, tool, training, marketing and operational project and commercial skill development. The company’s technology backbone mostly has been approved by IBM, HP and CISCO. The service management of the company, the spare parts management and the related personnel has accepted the corresponding training authentication. The company already established an experienced professional contingents covering hardware service, network maintenance, system transport business support and project management,. Among them, hardware service engineers have more than 40 member..
5 Abound practice experience
SINOWAY has carried out IT infrastructure construction or IT equipment operation and maintenance outsourcing service for world famous companies including DHL, Maersk Logistics, Konka Group, Great Wall Technology Company Limited, ZTE Corporation, Vanguard, Wal-Mart, Huawei, KFC, Shenzhen UnionPay, Agricultural Bank of China, Shenzhen Branch, Invesco Great Wall, 7-Eleven, Suning, Shum Yip Holdings Company Limited, China International Capital Corporation Limited (CICC) and Shenzhen Municipal Archives, Labor Dept., and Customs Dept., etc
6 ITIL systems
Sinoway acquires authorization from COSOLU for ITIL training / consultancy providing IT our costumer consultancy service encompassing IT asset management, IT data maintenance and provider management service besides IT planning, IT construction, IT operation and so on Leverage in-depth knowledge and service to help our custom to meet specific challenge in IT management

                                                                           Shenzhen sinoway IT outsourcing  Co, LId